| Payment Method |
Minimum Deposit |
Maximum Withdrawal |
Withdrawal Time |
| Visa/Mastercard |
$20 |
$5,000 per week |
3–5 business days |
| Skrill |
$10 |
$10,000 per week |
24–48 hours |
| Neteller |
$10 |
$10,000 per week |
24–48 hours |
| Bank Transfer |
$50 |
$25,000 per month |
5–10 business days |
| Cryptocurrency |
$20 equivalent |
$50,000 per week |
1–24 hours |
Note: Withdrawal times start after account verification and pending period (typically 24-48 hours).
Security Overview
The platform uses 128-bit SSL encryption to protect data transmission. Accounts are secured with 2FA (optional but recommended). The site holds a license from the Curacao Gaming Authority. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country. Always consult a tax advisor. The platform also enforces strict KYC procedures to prevent fraud and underage gambling.
Support Guide
Here are common scenarios and how to resolve them:
- Login issues: Use the “Forgot Password” link to reset. If still stuck, clear browser cache or try incognito mode. Contact live chat if the issue persists.
- Withdrawal pending: Check if verification is complete. If pending beyond 48 hours, contact support with your transaction ID.
- Bonus not credited: Ensure the bonus code was entered at deposit. If not, contact support within 24 hours. Terms may require a minimum deposit.
- Account verification failed: Submit clearer photos. Documents must be in color and not expired. Contact support for alternative verification methods.
- Game not loading: Update your browser or enable Flash if required. Try a different device or network. If specific games fail, report to support.
Players Ask
How do I deposit funds?
Log in, go to the cashier section, select your preferred payment method, enter the amount, and confirm. Funds usually appear instantly.
What is the minimum withdrawal amount?
The minimum withdrawal is typically $20, but it varies by method. Check the cashier for limits.
Are there any fees for withdrawals?
Most methods are free, but some (like bank transfer) may incur a small fee. Always check the terms.
Can I cancel a withdrawal after requesting?
Yes, if the withdrawal is still pending. Go to the withdrawal history and click cancel. Once processed, it cannot be reversed.
How long does account verification take?
Typically 24–72 hours after submitting all documents. Contact support if it exceeds that time.
What games have the best RTP?
Slots like Blood Suckers (98%) and table games like blackjack (99.5% with basic strategy) offer the highest RTP. Avoid keno and scratch cards (often below 90%).
Is there a loyalty program?
Yes, the site offers a tiered loyalty program with cashback, free spins, and exclusive promotions. Points are earned on real-money wagers.
Can I set deposit limits?
Yes, under responsible gambling settings. You can set daily, weekly, or monthly limits, and they take effect immediately.
Worth Knowing
Game categories with best RTP: High-volatility slots (e.g., Starburst, 97.4%), European Roulette (97.3%), and Baccarat (98.9%). Avoid progressive jackpot slots if chasing high RTP, as they often have lower base RTP to fund the jackpot. Also, avoid live dealer variants with side bets (e.g., Dragon Bonus) which have higher house edge.
Conclusion: By following this guide, you can navigate registration, evaluate bonuses mathematically, and manage payments efficiently. Always gamble responsibly and within your means.
